Store Policy

Items purchased through pressplaystore.com

• We guarantee all merchandise sold by pressplaystore.com

• If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund. 

• For exchanges, please return item and place a new order.

• After 30 days, Press Play cannot accept returns for any reasons other than manufacture defects.

To return an item purchased via pressplaystore.com

1. Email us a request to return, along with your reason for return at returns@pressplayproducts.com

2. Once you receive a return confirmation number and shipping address you will need to:

    • You will need to pack and return the item in the original packaging.

    • You will need to include the original packaging slip or copy of your receipt. 

3. Ship via carrier of your choice (sorry we don't pay for that).

Items purchased through other retail locations

We do not offer returns or exchanges on products purchased at locations other than pressplaystore.com.